What should a coach do if a patient raises a clinical issue?

Short answer

Document it and route it to the supervising practitioner according to policy. Coaches don't diagnose, change treatment plans or triage symptoms; payment for coaching does not expand anyone's scope of practice.

For veterans in crisis, the Veterans Crisis Line is 988, then press 1. Any patient in crisis should be connected to emergency or crisis services per your organization's protocol.

Didn't find your answer? Browse the help center or contact us. Educational only; not legal, billing, coding or clinical advice. Your supervising practitioner's and organization's policies come first.